Gbogbogbo FAQs
LightCh8in ko ta taara si awọn olumulo ipari, o nilo lati wọle si akọọlẹ ọmọ ẹgbẹ rẹ lati wo awọn idiyele.Lati forukọsilẹ bi ọmọ ẹgbẹ kan, iwọ yoo nilo lati:
- Fọwọsi ohun elo kukuru kan pẹlu alaye ile-iṣẹ rẹ.
- Ṣe igbasilẹ awọn iwe aṣẹ atilẹyin (iwe-aṣẹ iṣowo ati iyọọda atunlo), lẹhinna fi silẹ si oju opo wẹẹbu wa.A yoo ṣe ayẹwo ati fọwọsi ohun elo rẹ laarin awọn wakati 24 lẹhin ifisilẹ.
1) Forukọsilẹ ki o wọle sinu akọọlẹ rẹ.
2) Ṣafikun awọn nkan ti o fẹ ra si rira rira rẹ.
3) Pari ilana sisan.
4) Eto yoo sọ fun ọ nigbati aṣẹ rẹ ba ti firanṣẹ ati pese nọmba ipasẹ kan.
A gba PayPal ati Awọn sisanwo Kaadi Kirẹditi.
LightCh8in ko ta si awọn olumulo ipari taara.Awọn olugbaisese nilo lati wọle si akọọlẹ ọmọ ẹgbẹ wọn ni www.lightch8in.com lati wo awọn idiyele.
Iṣowo ati ẹdinwo:
Ṣẹda akọọlẹ LightChain kan ki o buwolu wọle lati gba awọn ẹdinwo pataki ati awọn ipese ati gba sowo ỌFẸ lori gbogbo awọn ibere lori $ 500 ati $10 sowo oṣuwọn alapin lori gbogbo awọn aṣẹ labẹ $ 500, wa fun awọn ọmọ ẹgbẹ nikan.
Tẹ koodu kupọọnu rẹ sii ṣaaju ṣayẹwo-jade lati gba ẹdinwo rẹ.
Lati le ṣe iranṣẹ ti o dara julọ fun awọn alabara wa, ṣetọju idiyele ifigagbaga ati pese awọn iṣowo & awọn iwuri ti o dara julọ si awọn ọmọ ẹgbẹ wa, a ko pin idiyele wa pẹlu gbogbogbo, jọwọ ṣẹda akọọlẹ kan ki o buwolu wọle lati wo idiyele rẹ.
O le lọ si ọna asopọ akọọlẹ ṣẹda lori oju opo wẹẹbu wa ki o kun alaye ti o beere.Iwọ yoo gba alaye iwọle akọọlẹ rẹ ati idiyele ọmọ ẹgbẹ ni kete ti o ba ti gba ibeere rẹ ati ti ni ilọsiwaju.
Sowo ati rira
A nfun Sowo Ọfẹ si awọn ọmọ ẹgbẹ wa lori gbogbo awọn ibere lori $500 ati $10 gbigbe oṣuwọn alapin fun awọn aṣẹ labẹ $500.
Nigbati o ba n paṣẹ aṣẹ rẹ, o le yan ti ẹdinwo UPS Express awọn aṣayan gbigbe iyara ni ibi isanwo.
Gbogbo awọn nkan ti o wa ni iṣura ti o paṣẹ ṣaaju 3:30 EST yoo gbe lọ ni ọjọ kanna.Awọn ibere yoo gbe lati ọkan ninu awọn alabaṣiṣẹpọ pinpin wa ti o wa ni gbogbo orilẹ-ede ati pe o yẹ ki o de ni awọn ọjọ 1-3 da lori ipo rẹ
Awọn ibere yoo gbe lati ipo ile itaja ti o sunmọ julọ da lori akojo oja ti o wa ti ataja.
Awọn aṣẹ 3: 30 EST yoo firanṣẹ ni ọjọ kanna1-3 ọjọ da lori wiwa
Ti aṣẹ ko ba ti ni ilọsiwaju lẹhinna o le ṣatunṣe tabi ṣafikun awọn ohun kan si aṣẹ rẹ.Iwọ yoo gba imeeli ti o sọ fun ọ nigbati aṣẹ naa ti ni ilọsiwaju.
Email our team at customerservice@lightch8in.com with your order number and details on the missing item(s). Customer service will contact you to resolve the issue.
Iwọ yoo gba ati imeeli pẹlu alaye ipasẹ ti o sọ fun ọ nigbati aṣẹ naa ti ni ilọsiwaju.
Email our team at customerservice@lightch8in.com with your order number and details on the missing item(s). Customer service will contact you to resolve the issue.
Oja ti ni imudojuiwọn lojoojumọ ati atokọ fun ohun kọọkan lori oju opo wẹẹbu wa.
All available finish options are listed for each item on our website. Custom finishes are available with a minimum order quantity and can be requested by emailing us at customerservice@lightch8in.com.
Gbogbo awọn aṣayan iwọn otutu awọ ti o wa ni atokọ fun ohun kọọkan lori oju opo wẹẹbu wa.
Special order color temperatures are available on request. Please email customerservice@lightch8in.com with more information.
Tẹ taabu iwe alaye ti o wa ninu apejuwe ohun kan lori oju opo wẹẹbu wa lati boya wo tabi ṣe igbasilẹ iwe alaye naa.
Ifoju-pada ibere ifijiṣẹ ọjọ yoo wa ni akojọ lori awọn oja info fun kọọkan ohun kan lori aaye ayelujara.
Email customer service at customerservice@lightch8in.com if your discount code wasn’t applied.
Email customer service at customerservice@lightch8in.com to cancel any order. Refunds will be processed once the cancel request has been received. Once an order has been shipped, customer is responsible for return shipment. Refunds will be issued once the returned items have been received.
Jọwọ ṣayẹwo imeeli ìmúdájú ibere rẹ fun alaye ipasẹ.
FAQ onibara
Jọwọ kan si wa lati gba awọn faili PDF, a yoo ṣe pẹlu rẹ laipẹ ati yiyara:
Mailing us: info@lightch8in.com Nfi ifiranṣẹ ranṣẹ si wa lori oju-iwe KANKAN.
info@clslights.com">
Pada ati Atilẹyin ọja:
Click the RMA link on on the website. Fill out the requested information and email the completed forms to our team at customerservice@lightch8in.com and we will contact you to complete the return process.
Click the Warranty Claim/RMA link on on the website. Fill out the requested information and email the completed form to our team at customerservice@lightch8in.com. Submit photos of the products under warranty and customer service will review the information in order to honor your warranty claim.
Lati le ṣe iranṣẹ ti o dara julọ fun awọn alabara wa, ṣetọju idiyele ifigagbaga ati pese awọn iṣowo & awọn iwuri ti o dara julọ si awọn ọmọ ẹgbẹ wa, a ko pin idiyele wa pẹlu gbogbogbo, jọwọ ṣẹda akọọlẹ kan ki o buwolu wọle lati wo idiyele rẹ.
O le lọ si ọna asopọ akọọlẹ ṣẹda lori oju opo wẹẹbu wa ki o kun alaye ti o beere.Iwọ yoo gba alaye iwọle akọọlẹ rẹ ati idiyele ọmọ ẹgbẹ ni kete ti o ba ti gba ibeere rẹ ati ti ni ilọsiwaju.
Tẹ ọna asopọ RMA lori oju opo wẹẹbu.Fọwọsi alaye ti o beere ati imeeli ti o pari awọn fọọmu si ẹgbẹ wa nicustomerservice@lightch8in.comati pe ẹnikan yoo kan si ọ lati pari ilana ipadabọ ati yan kirẹditi aṣayan akọọlẹ mi.
Alaye atilẹyin ọja wa pẹlu apejuwe ọja kọọkan lori oju opo wẹẹbu wa.
Bẹẹni, alabara jẹ iduro fun awọn idiyele gbigbe fun gbogbo awọn nkan ti o pada ti o ti firanṣẹ tẹlẹ.Aami sowo ipadabọ le beere ni idiyele alabara lati da awọn nkan rẹ pada ati gba agbapada tabi kirẹditi akọọlẹ kan.
Smart (Bluetooth/WIFI) Imọlẹ
Ọna 1: App isẹ.
Tẹ aami atupa, ati igbimọ iṣakoso n jade ni isalẹ iboju naa.Tẹ "Paarẹ" ni igun apa osi oke ti igbimọ iṣakoso.Lẹhin “paarẹ” atupa naa, imuduro naa yoo rọ laiyara ni igba mẹta, ti o nfihan pe atupa naa ko si ni nẹtiwọọki ati imupadabọ ile-iṣẹ iṣelọpọ jẹ aṣeyọri.
Ọna 2: Isẹ afọwọṣe.
Tan awọn atupa naa fun iṣẹju-aaya 15, lẹhinna pa a fun iṣẹju-aaya 5.Tun 4 igba.Lẹhin ipari, ina naa yoo tan laiyara fun awọn akoko 3, ati pe o tọka si iṣẹ ṣiṣe ti ṣaṣeyọri.
Flickertumo si imuduro nigbami imọlẹ, nigbami baibai;
Filasitumo si filasi sare ati ki o ajeji.
Nitorinaa nigbati o ba tan ina, ti o ba lọ laiyara, o jẹ deede;
Ṣugbọn ti o ba tan imọlẹ lẹhin igba diẹ, iyẹn jẹ ajeji, ṣayẹwo boya eto ipese agbara n ṣiṣẹ ati pe Bluetooth ti sopọ ni aṣeyọri.
O jẹ deede ti flicker ba lọra, o tumọ si pe ina wa ni titan ṣugbọn ko ti sopọ mọ ifihan Bluetooth.
Ko ṣe atunṣe eto ile-iṣẹ, O le ṣe awọn atupa lati tunto si eto ile-iṣẹ nipasẹ awọn iṣẹ afọwọṣe.
Tan awọn atupa naa fun iṣẹju-aaya 15, lẹhinna pa a fun iṣẹju-aaya 5.Tun 4 igba.Lẹhin ipari, ina naa yoo tan laiyara ni igba 3, ati pe o tọka pe iṣẹ naa ṣaṣeyọri.
Lilo ohun elo lori ẹrọ alagbeka rẹ lati wa ati rii boya o le ṣawari awọn ifihan agbara Bluetooth.Ti o ba ti l, ki o si fifi ati iṣakoso awọn atupa taara, Nitorina o jẹ deede.Ti atupa ba wa ni awari, ṣayẹwo boya eto ipese agbara ati onirin wa ni iduroṣinṣin tabi rara.
Iwọn fun fifi awọn atupa si opin ẹgbẹ yẹ ki o wa laarin 15 ft, ati ibiti o wa fun iṣakoso ijinna awọn atupa wa laarin 30 ft.
Idi:
1) Ifihan agbara ko lagbara, ati pe o le nilo lati sunmọ
2) Atupa naa tabi gba atunṣe ifihan agbara lati mu gbigba ifihan agbara lagbara.Jọwọ kan si wa ti o ba gbagbọ pe o nilo atunṣe.
3) Ẹya eto foonu alagbeka ko ni ibamu pẹlu module Bluetooth wa.
4) Foonu alagbeka nitosi awọn atupa yẹ ki o kere ju 15 ft lakoko ti o nfi awọn atupa kun tabi lilo ẹya eto ti o pe ti foonu alagbeka.
BLE Mesh nilo ẹrọ o kere ju atilẹyin Bluetooth 4.0+LE, nitorinaa ohun elo naa nilo bi isalẹ:
Android 4.4.2 tabi lori 4.4.2
IOS 9.0 tabi titun eto version, iPhone 4S tabi Opo version.ewer
BLE Mesh nilo ẹrọ o kere ju atilẹyin Bluetooth 4.0+LE, nitorinaa ohun elo naa nilo bi isalẹ:
Android 4.4.2 tabi lori 4.4.2
IOS 9.0 tabi titun eto version, iPhone 4S tabi Opo version.ewer
Tẹle itọnisọna ede App lati ṣafikun lẹẹkansi.Ti ko ba le ṣafikun, lẹhinna ṣayẹwo boya Bluetooth wa ni sisi tabi rara, ti kii ba ṣe bẹ, tan-an Bluetooth ki o tun ṣii App naa lati ṣafikun awọn ina.
Ti awọn foonu pupọ ba ṣafikun awọn atupa, foonu alagbeka kan jade kuro ni App ki o ge asopọ awọn atupa naa, lẹhinna foonu miiran le sopọ, o tumọ si pe nigbagbogbo ẹrọ alagbeka kan le ṣakoso awọn atupa ni akoko kanna.
Jade kuro ni Ohun elo naa, ṣayẹwo boya Bluetooth wa ni titan tabi rara, ṣii Bluetooth foonu alagbeka lẹhinna tun ṣii App naa, lẹhinna tun App tun ṣe lẹhin awọn aaya 30.